Tancrède Simonin.
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Privacy Policy

Definition and Nature of Personal Data

The following terms and expressions, when used with capital letters, have the meaning attributed to them in the General Terms of Use of tancrede.eu Services.

When using the tancrede.eu website (hereinafter: the "Website") or the tancrede.eu application (hereinafter: the "Application"), we may ask you to provide us with personal data concerning you, in order to use the services we offer (hereinafter: the "Services").

In the context of this charter, the term "personal data" refers to all data that allows the identification of an individual, which includes in particular your last name, first name, email address, IP address, habits and level of knowledge in cybersecurity matters, browsing behavior, as well as any other information that you choose to communicate to us about yourself.

If you choose to connect your tancrede.eu account through a third-party authentication service (e.g., Google), certain data, such as your first name, last name, email address, and photograph, may be retrieved from this service. By choosing this method, you agree that said service may communicate this data to us.

Purpose of this Charter

The purpose of this charter is to inform you about the means we implement to collect your personal data, in the strictest respect of your rights.

We inform you in this regard that we comply, in the collection and management of your personal data, with Law No. 78-17 of January 6, 1978, relating to information technology, files and freedoms, in its current version (hereinafter: the "Data Protection Act"), as well as with Regulation (EU) 2016/679 of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter: the "GDPR").

Identity of the Data Controller

The controller of your personal data collection is the company Tancrède Simonin EI. (hereinafter: "We").

Data Protection Contact Point

We have appointed a contact point for personal data protection matters, whose contact details are as follows: hello@tancrede.eu

Collection of Personal Data

The legal basis for our collection of your personal data is as follows:

This collection is necessary to execute the contract concluded when you use our Services on our Website/Application. Your consent regarding cookies described in our Cookie Policy accessible as an appendix. Legitimate interest when you voluntarily provide us with personal data during your visit to our Website/Application, the data being collected to enable us to provide you with our Services at the highest quality level.

We inform you, when collecting your personal data, whether certain data must be mandatory or optional. Mandatory data is necessary for the operation of the Services. Regarding optional data, you are entirely free to provide it or not. We also inform you of the possible consequences of failure to respond when relevant.

Processing of Personal Data by tancrede.eu as Data Controller

Your personal data is collected to fulfill one or more of the following purposes:

  • Perform operations related to customer management concerning contracts, orders, invoices, customer relationship monitoring,
  • Establish a file of registered members, users, customers and prospects,
  • Send newsletters, solicitations and promotional messages. In case you do not wish this, we give you the option to express your refusal on this subject when collecting your data;
  • Develop commercial statistics and traffic statistics for our services,
  • Manage the handling of people's reviews on products, services or content,
  • Manage unpaid bills and potential disputes regarding the use of our products and services,
  • Personalize responses to your information requests.

Processing of Personal Data by tancrede.eu as Data Processor

In the context of the Services and the Application, tancrede.eu collects personal data on behalf of and for its clients, as Data Processor within the meaning of the GDPR, for the following purposes:

  • Perform a diagnosis of our clients' practices and those of their collaborators to understand the functioning of their website;
  • Be guided in the choice and implementation of solutions adapted to needs;
  • Enable dynamic monitoring of the implementation of problem resolution measures within the client's structure.

In this context, our clients are the data controllers within the meaning of the GDPR.

Recipients of Collected Data

The following will have access to your personal data:

  • our company's personnel, control services (including auditors);
  • our subcontractors: data hosting provider (OVH), transactional email sending provider, traffic data analysis provider, application error tracking provider
  • Public organizations may also be recipients of your personal data, exclusively to meet our legal obligations, legal auxiliaries, ministerial officers and organizations responsible for debt recovery.

Transfer of Personal Data

Your personal data will not be subject to sales, rentals or exchanges for the benefit of third parties.

However, we also inform you that we may share or disclose to your referent (freelance SEO provider or web agency), when they are a tancrede.eu client, your data resulting from interaction with the platform in their dedicated space, for the sole purpose of relevant monitoring of your website's health.

Personal Data Retention Period

Regarding data related to customer and prospect management: Your personal data is retained for the period strictly necessary for managing our contractual relationship with you.

Regarding any prospecting operations that may be intended for you, your data may be retained for a period of 3 (three) years from the end of the contractual relationship.

Data allowing the establishment of proof of a right or contract, which must be retained under legal obligation, will be kept for the period provided by applicable law.

Personal data relating to a prospect who is not a client may be retained for a period of 3 (three) years from their collection or last contact from the prospect.

At the end of this 3 (three) year period, we may contact you again to find out if you wish to continue receiving commercial solicitations.

Regarding Identity Documents:

In case of exercising the right of access, rectification or opposition, data relating to identity documents will be retained only for the time necessary to verify your identity.

Regarding Management of Opposition Lists to Receive Prospecting:

Information allowing us to take into account your right of opposition is retained for a minimum of 3 (three) years from the exercise of the right of opposition.

Security

We inform you that we take all useful precautions, appropriate organizational and technical measures to preserve the security, integrity and confidentiality of your personal data and in particular, to prevent them from being deformed, damaged or accessed by unauthorized third parties. We also use secure payment systems in accordance with state-of-the-art and applicable regulations.

Hosting

We inform you that your data is preserved and stored, for the entire duration of their retention on the servers of OVH company (application), within the European Union.

Transfer Outside the European Union

We have no service providers located outside the European Union. (Yes 💪)

Cookies

For more information on cookies, we refer you to our Cookie Policy (link at the bottom of the page).

Access, Rectification and Erasure of Your Personal Data

In accordance with Law No. 78-17 of January 6, 1978, relating to information technology, files and freedoms, and the GDPR, you have the right to obtain communication and, where applicable, rectification, through online access to your account, or erasure of data concerning you. You can also contact us at:

email address: hello@tancrede.eu postal address: XXX

It is reminded to persons whose data is collected on the basis of our legitimate interest, as mentioned in the article "Collection of Personal Data", that they may at any time object to the processing of data concerning them. However, we may be required to continue processing if there are legitimate grounds for processing that override your rights and freedoms or if processing is necessary to establish, exercise or defend our legal rights.

Right to Define Directives Relating to Data Processing After Your Death

You have the right to define directives relating to the retention, erasure and communication of your personal data after your death.

These directives may be general, meaning they then cover all personal data concerning you. They must in this case be registered with a digital trusted third party certified by the CNIL.

The directives may also be specific to data processed by our company. You should then transmit them to us at the following contact details:

email address: hello@tancrede.eu postal address: XXX

By transmitting such directives to us, you expressly give your consent for these directives to be retained, transmitted and executed according to the procedures provided herein.

You may designate in your directives a person responsible for their execution. This person will then have the quality, when you are deceased, to become aware of said directives and ask us for their implementation. In the absence of designation, your heirs will have the quality to become aware of your directives upon your death and ask us for their implementation.

You may modify or revoke your directives at any time, by writing to us at the above contact details.

Portability of Your Personal Data

You have a right to portability of personal data that you have provided to us, understood as data that you have actively and consciously declared in the context of accessing and using the Services, as well as data generated by your activity in the context of using the Services. We remind you that this right does not cover data collected and processed on a legal basis other than consent or execution of the contract binding us.

This right may be exercised free of charge, at any time, and in particular when closing your account on the Website and/or Application, in order to recover and retain your personal data.

In this context, we will send you your personal data, by any means deemed useful, in an open standard format commonly used and machine-readable, in accordance with state-of-the-art.

Filing a Complaint with a Supervisory Authority

You are also informed that you have the right to file a complaint with a competent supervisory authority (the National Commission for Information Technology and Civil Liberties for France), in the Member State where your habitual residence, your place of work or the place where the violation of your rights would have been committed is located, if you consider that the processing of your personal data subject to this charter constitutes a violation of applicable texts.

This remedy may be exercised without prejudice to any other remedy before an administrative or judicial court. Indeed, you also have a right to an effective administrative or judicial remedy if you consider that the processing of your personal data subject to this charter constitutes a violation of applicable texts.

Limitation of Processing

You have the right to obtain limitation of processing of your personal data, in the following cases:

  • During the verification period that we implement, when you contest the accuracy of your personal data,

  • When the processing of this data is unlawful, and you wish to limit this processing rather than delete your data,

  • When we no longer need your personal data, but you wish their retention to exercise your rights,

  • During the period of verification of legitimate grounds, when you have objected to the processing of your personal data.

Modifications

We reserve the right, at our sole discretion, to modify this charter at any time, in whole or in part. These modifications will enter into force from the publication of the new charter. Your use of the Website and Application following the entry into force of these modifications will constitute recognition and acceptance of the new charter. Otherwise, and if this new charter does not suit you, you should no longer access the Website and Application.

Consent

By signing the contract that binds you to tancrede.eu, you explicitly grant us your consent to the collection, processing, and use of your personal data according to the terms set forth in this Privacy Policy. This consent constitutes the legal basis allowing us to process your data within the framework of the services we offer you. Withdrawal of your consent may impact the company's ability to provide the services stipulated in the contract. To withdraw your consent, you may contact us via the means indicated in the "Access, Rectification and Erasure of Your Personal Data" section of this Privacy Policy.

Entry into Force

This charter entered into force on 15/11/2025.